Privacy

Privacy Policy

How InsationAI handles your personal information.

Last updated: May 10, 2026

InsationAI (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information when you visit insation.ai or purchase our products.

1. Information we collect

Information you provide: When you contact us, create an account, or make a purchase, we collect your name, email address, billing address, and payment information. Payment card details are processed by our payment processor and are not stored on our servers.

Automatically collected: When you visit our website, we automatically receive your IP address, browser type, device information, referring URL, and pages viewed. This is collected through standard web logs and our analytics tools.

Cookies: We use cookies and similar technologies for site functionality (shopping cart, login session), analytics, and to remember your preferences. You can disable cookies in your browser, though some site features may not work correctly without them.

2. How we use your information

We use personal information to:

  • Process and fulfill orders, deliver license keys and downloads, and provide customer support;
  • Send transactional emails (order confirmations, receipts, license-renewal notices, security notices);
  • Respond to your questions and requests;
  • Operate, maintain, and improve our website and products;
  • Detect, prevent, and respond to fraud, abuse, security incidents, or other harmful activity;
  • Comply with our legal obligations.

3. How we share your information

We do not sell your personal information. We share personal information only with:

  • Service providers who help us run our business (payment processors, email delivery, analytics, hosting). These providers process information on our behalf and are contractually bound to protect it.
  • Legal authorities when required by law, subpoena, court order, or to protect our rights or the rights of others.
  • A successor in the event of a merger, acquisition, or sale of assets.

4. Your rights and choices

Depending on where you live, you may have the following rights:

  • Access the personal information we hold about you;
  • Correct inaccurate information;
  • Delete your personal information (subject to record-keeping obligations);
  • Opt out of marketing emails (every marketing email includes an unsubscribe link);
  • Opt out of “sales” of personal information — we do not sell your personal information.

To exercise these rights, email us at support@insation.ai from the address on file. We will respond within 45 days.

California residents: The California Consumer Privacy Act (CCPA) gives you additional rights, including the right to know what personal information we collect and to request its deletion. Submit requests via the email above.

5. Data retention

We retain personal information for as long as your account is active or as needed to provide services to you, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are retained for seven years for tax and accounting purposes.

6. Security

We use commercially reasonable security measures — including encryption in transit, access controls, and regular software updates — to protect personal information. No method of transmission over the internet or storage is 100% secure, however, and we cannot guarantee absolute security.

7. Children

Our products and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us so we can delete it.

8. International data transfers

Our servers and service providers may be located in the United States and other countries. By using our website or services, you consent to the transfer of your information to these locations.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the new version on this page and update the “Last updated” date at the top. Material changes will also be communicated via email if you have an account.

10. Contact us

Questions or requests regarding this Privacy Policy? Email us at support@insation.ai.